* Per/Incident prices are based on support during business hours. Off peak hours will incur an additional $55 per/hour charge.
* Plans include incidents during business hours unless specified. Off peak hours will incur an additional $55 per/hour charge.
* Support hours beyond plan limit will be billed on a per/incident basis.
* A $2.50 per/mile charge will apply to On-Site visits beyond a 5 mile radius from our offices.
Our offices are located in beautiful Redondo Beach California. You can always count on our highly skilled software and hardware technicians for fast, competant, and personalized service. Our normal business hours are Monday - Friday 9:00am through 5:30pm Pacific Standard Time. We also provide off peak hourly support when needed.
At Spiderlink we provide a variety of technical support and IT consulting services for your business. We specialize in Windows based workstations/Laptops, and Windows and CentOS/Red Hat Linux servers. We are experts at troubleshooting and resolving both hardware and software issues. If you are a small or medium sized business looking to outsource your IT and computer related operation please contact us for more information.
With our Remote Access support tools we can provide quick and effective assistance for your workstations or servers. Whenever necessary we can remotely take control of your system while you watch so we can more effectively troubleshoot the problem.
Protect your valuable business data with our advanced and secure off site backup service. With our highly advanced and efficient incremental backup technology, your files are transmitted using the least amount of bandwidth possible each day. Our software detects and captures only those files that have been added or modified since the previous backup.
♦ PC Troubleshooting
♦ Performance Tuning
♦ Routers and Switches
♦ Firewall and Security
♦ Remote and Local Backups
♦ Networking Support
♦ DSL, Cable and FIOS Setup
♦ Hardware/Software Upgrades
♦ Spam and Virus Protection
♦ Rmote Access
♦ Web Services
♦ Email Services
♦ Programming/Data Processing